Senior Risk Manager Wealth Digital Advisory


The Senior Risk Manager will support the Citizens Securities Digital Investment team providing direct support to the head of Digital Advising and performing other risk program duties as required to support the Bank and Firms Risk and Compliance program.

Responsible for developing and maintaining an effective end to end risk management program including control effectiveness measures for one or more complex segments of the business /capability groups and client and industry infrastructure. Serves as a technical expert on multiple business processes or regulatory areas impacting the business.

Additionally the incumbent provides day to day support to the business unit(s) providing knowledge and expertise on the appropriate implementation of Regulations, Rules and industry standards through procedures, other guidelines, and industry best practices. Provides regulatory expertise and solutions on complex risk and compliance issues based upon understanding of business unit's activities and products.

Advises on new products, initiatives and strategies from a risk and control perspective; guide the business unit(s) through the various governance approvals related to new initiatives; liaise with other risk areas and operations to ensure processes are designed with proper controls; and advocate on the business lines behalf to ensure effective and timely incorporation of risk management into everyday operations. Acts as lead for exam for product / function under review.

Participates in all important interactions with the regulators and leads risk and product related initiatives to meet corporate, divisional and business line objectives. The Senior Risk Manager is responsible for the development of a highly competent, diverse team, in an effort to achieve high levels of performance and morale that can adequately support the needs of a large and changing organization.


  • Advanced knowledge of internal controls and risk self assessment
  • Knowledge of business processes and/or products and operations; regulatory requirements; and key processes, controls and exposure areas
  • Analytical thinking skills
  • Strong business writing skills
  • Ability to effectively communicate with all levels of the organization
  • Project management skills to support multiple complex assignments on behalf of various stakeholders
  • Influencing and conflict resolution skills
  • Coaching and developing staff on project basis
  • Proficient use of MS Word, MS Excel and PowerPoint and Visio

Education, Certifications and/or Other Professional Credentials:

  • Appropriate Series Licenses as appropriate to support Digital Investment Advising.

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F, 8-5

Why Work with Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity & Affirmative Action Employer Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.